Terms & Conditions

Welcome to AURVÉ Lifestyle. These Terms & Conditions (“Terms”) govern your access to and use of www.aurvelifestyle.com (the “Website”) and all related services provided by AURVÉ Lifestyle (“AURVÉ”, “we”, “us”, or “our”).

By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services. Simple as that—better safe than sorry.

1. Eligibility to Use

You must be at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian. By using this Website, you represent that you are legally capable of entering into binding contracts under applicable law.

2. Account Registration

  • You may be required to create an account to access certain features
  • You are responsible for maintaining the confidentiality of your login credentials
  •  You agree to provide accurate and up-to-date information
    AURVÉ reserves the right to suspend or terminate accounts found to be misleading, fraudulent, or in violation of these Terms

3. Products & Services

  • All products displayed are subject to availability.
  • Product images are for representational purposes; slight variations in color or texture may
    occur due to lighting, screen resolution, or fabric nature
  • We reserve the right to discontinue or modify products without prior notice
    Premium craftsmanship takes time—availability may change like Delhi traffic during peak hours.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise
  • Prices are inclusive or exclusive of taxes as specified on the product page
  • Payments are processed via secure third-party payment gateways.

AURVÉ does not store credit/debit card details.

5. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance
  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud
  • Orders may be cancelled only before dispatch, as outlined in our Return & Refund Policy

6. Shipping & Delivery

Our Shipping & Delivery Policy governs shipping timelines, charges, and coverage. Delivery timelines are estimates and may vary due to factors beyond our control.

7. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms an integral part of these Terms. Please review it carefully before placing an order

8. Intellectual Property Rights

All content on this Website—including but not limited to logos, brand name, designs, images, text, graphics, and layout—is the exclusive property of AURVÉ Lifestyle. You may not copy, reproduce, distribute, or exploit any content without prior written permission. Our Brand identity is our izzat—please respect it.

9. User Conduct

You agree not to:

  • Violate any applicable laws or regulations
  •  Upload malicious code or attempt unauthorized access
  • Misuse the Website for fraudulent or harmful activities
  • Infringe on intellectual property or privacy rights

Violation may result in immediate termination of access.

10. Third-Party Links

The Website may contain links to third-party websites. AURVÉ is not responsible for the content, policies, or practices of such external sites.

11. Limitation of Liability

To the fullest extent permitted by law:

  • AURVÉ shall not be liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the value of the product purchased

Use of the Website is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless AURVÉ Lifestyle, its directors, employees, and partners from any claims arising out of your use of the Website or violation of these Terms.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your information

14. Force Majeure

AURVÉ shall not be liable for delays or failure in performance due to events beyond reasonable control.
control, including natural disasters, government actions, pandemics, or logistics disruptions.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.

16. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website After changes constitute acceptance of the revised Terms.

17. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, AURVÉ Lifestyle has appointed a Grievance Redressal Officer to address
customer concerns and grievances.
Grievance Redressal Officer:
Name: Ravi Kumar
Designation: Grievance Redressal Officer
Email: support@aurvelifestyle.com
Country: India
All grievances will be acknowledged within 48 hours and resolved within 15 working days from the
date of receipt, subject to the nature of the complaint.
Customers are requested to include relevant order details and supporting information to facilitate
timely resolution.

18. Contact Information

For questions or concerns regarding these Terms, please contact:
AURVÉ Lifestyle
📧Email: support@aurvelifestyle.com
🌐 Website: www.aurvelifestyle.com
For grievances, please refer to the Grievance Redressal Officer details mentioned in our Terms &
Conditions.